Withdrawal, Returns & Cancellations
Submit Your Request
Use the form on the left to submit your withdrawal, return, or cancellation request. Please ensure you provide all required information to help us process your request efficiently.
If you want a right‑away deal, just Call Us! +357 22 441043
What You'll Need
- Your order number (found in your confirmation email or receipt)
- Product details and current condition
- Reason for your request
- Any supporting documentation or photos (optional)
Time Limits
- All return or exchange requests must be submitted within 14 calendar days of delivery.
- Defective products: Contact us within 14 calendar days of delivery
- Wrong delivery: Report within 5 working days of delivery
Return Requirements
- Products must be in original condition with all components
- Include original packaging and documentation
- Customer covers return shipping costs (unless product is defective or wrongly delivered)
Refund Process
- Refunds processed within 14 days of receiving returned products
- Refunds issued to original payment method
- Shipping costs may apply depending on return reason